QTech Mobile App: End User Elevation Requests | CyberQP Product Release

Manage Privileged Access Requests Anytime, Anywhere

We’re excited to announce a major enhancement that makes it easier than ever to manage privileged access while on the go. With this update, End User Elevation Requests can now be reviewed and managed directly within the CyberQP QTech mobile app, allowing admins and technicians to stay responsive even when they’re away from their desks.

To address this challenge, we’re excited to introduce Local Admin & UAC Remediation, a new capability within CyberQP’s Agents Overview. This feature gives administrators instant visibility into endpoint privilege risk and the tools to remediate it quickly without scripts, RMM dependencies, or multi-step workflows.

What Are End User Elevation Requests?

End User Elevation Requests are requests submitted by end users on managed devices when they need to run an elevated process or require temporary admin rights to complete a task. These requests are sent to CyberQP, where a technician reviews the context and approves or denies the request before the user can proceed. This workflow enforces least-privilege security while giving end users a clear path to request access when needed.

Why We Built This:

Previously, managing End User Elevation Requests required technicians to log into the CyberQP dashboard from a computer. Quick approvals had to wait until someone was at their desk, creating delays for end users and friction for teams trying to enforce least-privilege policies at scale.

The QTech mobile app previously only supported JIT account management and usage. Partners asked for a way to handle elevation requests on the go, and this release delivers that capability.

With This Release, Admins & Techs Can:

• Quickly search for elevation requests across organizations, users, and devices
• Filter requests by status to easily locate pending or completed requests

• Review request details to understand the context before taking action
• Approve or deny elevation requests instantly, all from a mobile device

The Result: Bringing elevation request management to the mobile app helps teams respond faster to end-user access needs, reduce delays during critical tasks, and maintain secure, least-privilege workflows. Whether handling urgent requests after hours or managing approvals during the workday, this update provides greater flexibility while ensuring privileged access remains controlled, auditable, and easy to manage from anywhere.